S&M Services Anonymous
Internal Surveys
C u b e I Q
Enabling Technologies for Financial Services
CubeIQ Limited
CubeIQ Limited is an IT company specialized in Business Process Re-engineering, focused in the Banking and Electronic Transaction Processing Market. Our leading-edge software solutions can transform business processes in a more efficient, more productive and cost saving way.
Survey List
Anonymous Customer Satisfaction Survey
Support & Maintenance (S&M) Quality of Services
Customer Satisfaction Survey for Support and Maintenance Services is part of CubeIQ Quality Assurance System that is used in order to measure the quality level of Support and Maintenance services provided to our customers and also identify strengths and weak areas.
Target groups are (a) the companies to which CubeIQ provides Support and Maintenance services under an in force support and maintenance agreement and (b) companies that decided not to renew their S&M agreement.
The survey is conducted either annually or bi-annually depending on (a) the type of product supported (mission critical or not mission critical) or (b) the level of service (SLA) provided to the customer.
Please spend few minutes to complete the following Customer Satisfaction Survey Form to help us ensure that our standard of customer services exceeds expectations wherever possible.
All answers are treated confidential.
fields with * are mandatory
r 1.13.00 - 21/11/2018
Company Confidential
